Your PS5 keeps crashing when you use Rest Mode, and you’re worried about damaging your console. This frustrating issue affects thousands of PlayStation 5 owners in 2025, but the good news is that most cases can be fixed without sending your system in for repairs.
Step-by-Step Fixes
Step 1: Disable Rest Mode Temporarily
First, let’s stop the crashes immediately. Navigate to Settings > System > Power Saving > Set Time Until PS5 Enters Rest Mode. Select “Don’t Put in Rest Mode” for both options. This prevents your console from entering the problematic state while we work through other solutions.
Step 2: Clear Your PS5 Cache in Safe Mode
Turn off your PS5 completely by holding the power button until you hear two beeps. Wait 30 seconds, then hold the power button again for about 7 seconds until you hear a second beep. Connect your DualSense controller with a USB cable and press the PS button. Select option 5: “Clear Cache and Rebuild Database.” This process takes 5-10 minutes and often resolves Rest Mode crashes.
Step 3: Update Your System Software
Outdated firmware is a common culprit. Go to Settings > System > System Software > System Software Update and Settings. If an update is available, install it immediately. Sony regularly patches Rest Mode stability issues, and the latest 2025 updates have addressed many crash scenarios.
Step 4: Check Your Power Settings Configuration
Navigate to Settings > System > Power Saving. Ensure these specific settings:
- Set “Supply Power to USB Ports” to “3 Hours” instead of “Always”
- Turn OFF “Enable Turning On PS5 from Network”
- Turn OFF “Stay Connected to the Internet”
These adjustments reduce the workload on your PS5 during Rest Mode, preventing many crash scenarios.
Step 5: Test External Storage Connections
Disconnect any external USB drives or SSDs. Many Rest Mode crashes happen when external storage devices conflict with the system’s sleep state. Test Rest Mode without any external devices connected. If it works, reconnect devices one at a time to identify the problematic hardware.
Step 6: Perform a Power Cycle Reset
Turn off your PS5 completely. Unplug the power cable from the back of the console (not just the wall outlet). Wait exactly 60 seconds. This allows all capacitors to fully discharge. Plug everything back in and test Rest Mode with a simple game running, not a demanding title.
Likely Causes
Cause #1: Corrupted System Cache
Your PS5 stores temporary files that help games and apps load faster. When these files become corrupted, Rest Mode can’t properly suspend system processes, leading to crashes. You’ll notice this if crashes happen more frequently after installing new games or updates.
To check: If your PS5 crashes specifically when certain games are suspended in Rest Mode, cache corruption is likely. The Safe Mode cache clear (Step 2) is ideal for this situation.
Cause #2: HDMI Device Link Conflicts
The HDMI-CEC feature that lets your PS5 control your TV can interfere with Rest Mode. Some TV models send conflicting signals when the PS5 tries to enter sleep state, causing immediate crashes or preventing proper wake-up.
To check: Go to Settings > System > HDMI and turn OFF “Enable HDMI Device Link.” Test Rest Mode again. This fix is best used in setups with older TVs or soundbars that might not fully support HDMI 2.1 standards.
Cause #3: Overheating Components
Even in Rest Mode, your PS5 maintains some background processes. If internal components are running too hot, the system may crash as a protective measure. This is more common with launch-day PS5 units or consoles in enclosed entertainment centers.
To check: Feel the back of your PS5 after it’s been running for an hour. If it’s uncomfortably hot, ensure at least 4 inches of clearance on all sides. Clean the vents with compressed air monthly. This solution is not recommended when your console is under warranty without checking terms first.
When to Call Expert Help
Contact PlayStation Support directly when:
- Your PS5 crashes even with Rest Mode completely disabled
- You see error codes like CE-108255-1 or CE-108262-9 repeatedly
- The console won’t turn on at all after a Rest Mode crash
- You’ve tried all steps above twice with no improvement
Sony’s 2025 extended warranty program covers Rest Mode issues for many users. Check your purchase date and serial number on the PlayStation website before paying for repairs elsewhere.
Copy-Paste Prompt for AI Help
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My PS5 model [CFI-1000/CFI-1100/CFI-1200] crashes when entering Rest Mode. Error code (if any): [insert code]. I’ve tried: [list what you’ve done]. The crash happens: [immediately/after X hours/randomly]. My setup includes: [TV model, external storage, PSVR2, etc.]. What specific troubleshooting should I try next?
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Remember, Rest Mode issues rarely indicate permanent hardware failure. Most PlayStation 5 Rest Mode crashes can be resolved with these systematic troubleshooting steps. Take your time working through each solution, and your console should return to stable operation.